Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, mobile phone, or tablet) when you visit the Payvora website or use our mobile application. They allow us to recognise you, remember your preferences, and provide a smoother, more personalised experience.

Dune Payments Limited ("Dune Payments," "we," "us," or "our"), the operator of Payvora, uses cookies and similar tracking technologies as described in this Cookie Policy.

2. Types of Cookies We Use

We use the following categories of cookies:

• Essential Cookies: Required for the website and application to function properly. These enable core features such as security, session management, and account access. Without these cookies, the Service cannot operate.
• Analytics Cookies: Help us understand how visitors interact with our website and application, so we can measure and improve performance. These cookies collect anonymous information about pages visited, time spent, and errors encountered.
• Preference Cookies: Remember your preferences and settings, such as your preferred language, currency display, and dashboard layout, so you do not have to reconfigure them each time you visit.
• Security Cookies: Used to authenticate users, prevent fraudulent use of login credentials, and protect your account from unauthorised access.

3. How We Use Cookies

We use cookies to:

• Operate, secure, and maintain the Service
• Authenticate your identity and protect against unauthorised access
• Remember your preferences, currency selections, and account settings
• Analyse website traffic, usage patterns, and feature engagement
• Detect and prevent fraud, abuse, and suspicious activity
• Improve the performance, design, and functionality of the Service

We do not use cookies to build profiles of your personal characteristics for advertising purposes. Payvora does not sell your personal information.

4. Cookie Duration

Cookies may be either session cookies (temporary files that are deleted when you close your browser) or persistent cookies (files that remain on your device for a specified period or until you manually delete them). Session cookies are used primarily for authentication and security during your active session, while persistent cookies are used to remember your preferences across visits.

5. Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can choose to accept all cookies, reject all non-essential cookies, or set your browser to notify you when a cookie is being placed. You can also clear cookies that have already been stored on your device.

Please note that disabling or blocking essential cookies may affect the functionality of the Service and prevent you from accessing certain features, including your account and wallet.

6. Third-Party Cookies

Some third-party service providers we work with — such as cloud hosting, analytics, and security providers — may also place cookies on your device when you use the Service. These third-party cookies are governed by the respective providers' cookie and privacy policies. We do not have control over third-party cookies, but we carefully select our service providers and ensure data processing agreements are in place.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. We will notify you of material changes by posting the updated policy on this page. The "Last Updated" date above indicates when the policy was last revised. We encourage you to review this policy periodically.

8. Contact Us